FAQ's

FREQUENTLY ASKED QUESTIONS & PICKUP POLICIES 

Greenhouse Operations 

  • When do you open for the season? 
    • We're opening for the season on Monday, May 2nd.
    • Are you going to have X/Y/Z plant?
      • We grow hundreds of varieties of plants, and we’re growing all of our regular stock this season. 
    • Can I reserve plants to be picked up later in the season?
      • No, we do not take pre-orders due to space constraints


    Pot & Tray Returns

    • Do you take pots and trays back?
      • We're happy to announce that starting this season, we'll be accepting our pots back. Please read HERE to see what do and do not accept back. We will also happily take back any of our used trays. We encourage all of our customers to reuse or bring back any trays, or bring a box to carry your plants. 

     
    Gift Certificates

    • Do you sell gift cards?
      • Yes! You can purchase gift cards here. They can be used online and in store. You can also purchase paper gift certificates at our physical location, which can only be used in store.  
    • I have a paper gift certificate from a previous year. Can I use it? 
      • Yes. Paper gift certificates can be used in store only. Keep in mind that our gift certificates never expire!


    Curbside Pickup (Updated for Spring '22)

    • When can I pick up my order?
      • You'll receive an email when your order is ready for pickup. Come any time during our regular hours to collect your order. 
    • How do I pick up my purchase? 
      • When you’ve arrived, please enter through the front door and we’ll bring your order to the window.

    COVID-19

    • What is your mask policy? 
      • While masks are no longer mandatory, we encourage all customers to wear them in the greenhouses.